Какъв е въпросът ви? Как може да ви помогне нашата сервизна поддръжка?
Service and support of CNC machines
When buying a CNC machine, it is usually quite difficult to start the machine and run it properly if you do not have special training. Over the years, we have learned all the ins and outs of CNC machining.
We supply only those types of equipment, for which we can provide a comprehensive service.
Our engineers have been trained according to Wattsan technical standards. This experience allows us to reduce returns for warranty reasons to a minimum.
Our Mission
Is to make each of our clients a better business!
3-степенен контрол на качеството
Преди изпращането до клиента нашето CNC оборудване преминава през триетапен контрол на качеството. Няма значение дали става дума за лазерна маркираща машина или машина за рязане на метал. Триетапният контрол на качеството гарантира висококачествено оборудване както за нашите клиенти, така и за нас!
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Първоначална проверка, проверка на сглобяването, тестване и калибриране преди изпращане.
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Функционално тестване след пристигането на машината в нашия склад във Вегел, Нидерландия.
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Окончателна проверка на работоспособността и проверка на опаковката, преди машината да бъде изпратена на клиента.
Training
Our purpose is to teach how to operate CNC equipment, how to work with different materials, how to organize your production, and much more.
Having received the experience and technical training of Wattsan engineers and technical personnel, our staff will give our customers and partners sufficient training to use the machine on your own.
Training can be carried out both offline and online.
Научете повечеCustomer Support
Our engineer is dispatched to your location for commissioning and technical assistance.
When it's necessary we will organize a video conference between you and the engineer.
Our support line is at your service to assist in equipment selection, answer your questions about machines and provide solutions to technical problems.
Consultation, demo, recorded tests and technical assistance can be done remotely.
Our Engineers
At Virmer, there is an inner ranking system for our engineers. Training and certification on commissioning and new equipment takes place every six months. New employees undergo a mandatory training programme supervised by experienced old-timers.
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Level 1
Proficiency in working with fiber metal cutters, CO2 laser machines and CNC routers, fiber markers, laser welding and cleaning machines.
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Level 2
Skillfull handling of CO2 laser machines and CNC routers, fiber markers, laser welding and cleaning machines.
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Level 3
Use and maintance of CO2 laser machines and CNC routers.
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Level 4
Work at the warehouse, machine preparations and carrying out of demonstrations.
Гаранция
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за
1 месеци
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удължен до
1 месеци
What do you get with Virmer Service Support?
Virmer is ready to give all the necessary information on working with CNC machines and provides training for you and your operators. In the future, you will be able to operate your CNC equipment with confidence and produce quality products.
Опит от ентусиазирани блогъри
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Този лазерен гравьор може да гравира без никакви проблеми. Колко бързо и лесно е персонализирането на продукти!
Riccardo Muscarella
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Машината има перфектно равна повърхност. Това прави повтарящата се работа по-лесна за мен!
Matteo Moras
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Страхотна работа, свършена за по-малко от час. Благодарение на скоростта на CO2 лазерната машина.
Roberto D'Adago
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Този модел е страхотен, а лазерната прецизност е невероятна – остра като бръснач!
Roger Jungo
